Analysis Basics
Open a survey's responses in SenseFolks to review results and date filters. Export options are planned for paid plans.
1. View Your Responses
To open a survey's responses:
- Open your website container in the dashboard
- Find the survey you want to analyse
- Click the Responses tab
Review aggregate results for patterns and individual answers for context.
2. Read the key metrics
Check these metrics together:
Completed submissions. Judge the sample against your audience and decision.
The share of starters who finish. A low rate may indicate friction.
The spread of answers across options. Read it alongside the response count.
Average completion time. Longer times can indicate confusing questions.
3. Filter Your Data
Narrow the results to the audience or period you need:
- Date range — Compare responses before and after a product change, or focus on the most recent data
- Response Data — Planned for paid plans: filter by respondent details collected in the survey or session data passed by your website or webapp
- Segments — Planned for Growth and above: compare audience groups side by side when you have enough responses
4. Review planned exports
Paid-plan exports are planned. When available, the workflow will be:
- Open the responses view or the insight you want to export
- Apply filters first if you only want a subset
- Click Export and choose an available format for your plan
- Download the file
Free has no exports. Planned formats are CSV for Starter, and CSV plus JSON for Growth, Pro, and Enterprise.