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Analysis Basics

This tutorial shows how to read response data, apply useful filters, and export clean datasets for sharing or deeper analysis.

What You'll Have When You're Done

  • A clear understanding of what each metric in your dashboard means
  • The ability to filter responses by date, answer, or completion status
  • Exported data in CSV or JSON, ready for your spreadsheet or analytics tool

These steps help you turn raw responses into decision-ready data.

Step 1: View Your Responses

Every survey in your Website → Survey → Insights flow has a responses view. Here's how to get there:

  1. Open your website container in the dashboard
  2. Find the survey you want to analyse
  3. Click the Responses tab

You'll see individual responses and aggregate visualisations. The aggregate view is usually more useful: it shows patterns across all responses, not just one person's answers.

["IMAGE - SenseFolks dashboard showing the Responses tab for a survey, with both individual response list and aggregate data visualisation visible."] ["ALT - SenseFolks dashboard showing the Responses tab for a survey, with both individual response list and aggregate data visualisation visible."]

Step 2: Understand Your Key Metrics

Four metrics usually give the clearest read:

Response Count

Total completed submissions. For most surveys, 30+ responses provide a usable signal.

Completion Rate

Percentage of people who started and finished. Low rates may indicate friction or unclear questions.

Response Distribution

How answers spread across options. Strong concentration suggests a clear preference.

Time to Complete

Average completion time. High times can signal unclear or heavy questions.

Step 3: Filter Your Data

Raw data includes everything. Filters let you focus on what matters for a specific decision:

  • Date range — Compare responses before and after a product change, or focus on the most recent data
  • Answer value — See only responses where people chose a specific option, useful for understanding a particular segment
  • Completion status — Separate complete responses from partial ones. Partial responses can still be useful, but they tell a different story.

["IMAGE - SenseFolks filter panel showing date range, answer value, and completion status filters applied to a survey's response data."] ["ALT - SenseFolks filter panel showing date range, answer value, and completion status filters applied to a survey's response data."]

Step 4: Export Your Data

Sometimes you need the data in a spreadsheet, a BI tool, or a slide deck. Export gets it there:

  1. Click Export in the responses view
  2. Choose your format: CSV for spreadsheets, JSON for code
  3. Apply any filters first if you only want a subset
  4. Download the file

Filters apply to exports too. If you've filtered to a specific date range, the export only includes those responses.

Next Steps