Insights

Insights groups results from surveys in one website. Open a survey's response view to inspect the underlying answers.

What do insights show?

Available areas depend on your surveys:

  • Overall — health snapshot across active research
  • Pricing — willingness-to-pay and sensitivity signals
  • Features — demand and prioritisation patterns
  • Preferences — option-level trade-off trends
  • Opinions — directional response distribution
  • Queries — open-text themes and qualitative signals

How to Read an Insight

  1. Start with response volume and completion quality
  2. Compare changes across a defined date range, not single-day swings
  3. Cross-check quantitative charts with open-ended responses
  4. Validate surprising patterns with follow-up surveys before major product decisions

Check trends against releases, traffic sources, and audience changes.

Keep the Decision Traceable

  • Use a consistent lookback window when sharing recurring reports
  • Separate exploratory reads from decision-readout summaries
  • Document hypothesis, action, and expected metric movement before shipping changes