Insights

Insights aggregate response data across surveys in a website container so you can spot patterns without switching between individual studies.

Insight Areas

Depending on the surveys running in a website, insights can be grouped by area:

  • Overall — health snapshot across active research
  • Pricing — willingness-to-pay and sensitivity signals
  • Features — demand and prioritisation patterns
  • Preferences — option-level trade-off trends
  • Opinions — directional response distribution
  • Queries — open-text themes and qualitative signals

How to Read Insights Reliably

  1. Start with response volume and completion quality
  2. Compare changes across a defined date range, not single-day swings
  3. Cross-check quantitative charts with open-ended responses
  4. Validate surprising patterns with follow-up surveys before major product decisions

Interpret trends as directional evidence. Pair insights with product context such as release timing, traffic sources, and audience mix.

Decision Hygiene

  • Use a consistent lookback window when sharing recurring reports
  • Separate exploratory reads from decision-readout summaries
  • Document hypothesis, action, and expected metric movement before shipping changes