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Security Overview

Updated on August 18, 2024. These policies is adapted from the Basecamp Open-Source Policies / CC BY 4.0

Sensefolks is a Software-as-a-Service (SaaS) developed by Projckt , India. Keeping customer data safe and secure is a huge responsibility and a top priority for Projckt. We work hard to protect our customers from the latest threats. We don’t want our information compromised, so we’re motivated by self-preservation as well. Aligning our goals with your goals is the best way to see eye-to-eye on the need to keep everything as secure as we can.

CONTENTS

We protect your data

All data are stored in databases following best practices to improve performance and reduce bottlenecks. This data is backed up daily at regular intervals. Our database backups are encrypted

Your data are sent using HTTPS

Whenever your data are in transit between you and us, everything is encrypted, and sent using HTTPS. Within our firewalled private networks, data is transferred in encrypted form as well.

Regularly-updated infrastructure

Our software infrastructure is updated regularly with the latest security patches. Our products run on a dedicated network which is locked down with firewalls and carefully monitored.

We do not collect your billing information

We neither use nor store your credit card information. Payments on Sensefolks is handled by Paddle , a merchant of record that acts to provide a payment infrastructure to thousands of software companies around the world.

Constant monitoring

We constantly monitor our systems to alert us to any nefarious activity against our domains. To date, we’ve never had a data breach. But in the unfortunate circumstances someone malicious does successfully mount an attack, we will immediately notify all affected customers.

We also audit internal data access. If a Projckt employee wrongly accesses customer data, they will face penalties ranging from termination to prosecution.

Law enforcement

Projckt won’t hand your data over to law enforcement unless a court order says we have to. We flat-out reject requests from local and federal law enforcement when they seek data without a court order. And unless we’re legally prevented from it, we’ll always inform you when we receive such requests.

Data deletion

All your content will be inaccessible immediately upon subscription cancellation or account deletion. Within 30 days of cancellation/deletion, all your content in any of our apps will be permanently deleted from all servers and logs. This information can not be recovered once it has been permanently deleted. Therefore, after cancellation/deletion, all data will be permanently deleted from backups within 60 days.

Report an incident

Have you noticed abuse, misuse, an exploit, or experienced an incident with your account? Please mail us at [email protected]

Keeping customer data safe and secure is a huge responsibility and a top priority. We work hard to protect our customers from the latest threats. Your input and feedback on our security is always appreciated.

By signing up and using Sensefolks you automatically accept the Terms of Service , Privacy Policy and rest of the policies. If you have a question about any of these Terms, please contact us