FAQ

SenseFolks is a survey platform that helps you understand your users better. We provide ready-made surveys for pricing, features, branding, and user feedback. Our goal is to help you make better business decisions with real user insights.

Unlike generic survey builders, SenseFolks offers pre-built surveys based on proven research methods. You don't need to design questions or figure out how to analyze results - we handle the complex parts so you can focus on making decisions.

Simply sign up for a free account, choose the type of survey you need, customize it with your branding, and share it with your audience. You'll start getting insights within minutes.

Not at all! SenseFolks is designed for everyone. If you can send an email, you can create and analyze surveys with our platform. No coding or data analysis experience required.

Yes! We offer a free trial so you can explore all features before committing. Check our pricing page for current trial details and pricing plans.

SenseFolks offers four specialized survey types:

• PricePoint - Find the optimal price for your product
• FeaturePriority - Discover which features users want most
• FastPoll - Understand how your brand is perceived
• OpenFeedback - Learn what questions your audience has

Choose based on what you want to learn: Use PricePoint for pricing decisions, FeaturePriority for product development, FastPoll for brand insights, and OpenFeedback to understand user questions and concerns.

Yes! You can add your logo, adjust colors to match your brand, and customize the content while keeping the proven research structure intact.

You can share surveys through email, social media, embed them on your website, or send direct links. We provide multiple sharing options to reach your audience wherever they are.

You can start seeing insights with as few as 10-20 responses, but we recommend 50-100 responses for more reliable results. The exact number depends on your audience size and goals.

Most surveys collect sufficient responses within 1-2 weeks. You can close it anytime or keep it open longer if you need more responses.

SenseFolks automatically analyzes your data and presents it in easy-to-understand charts and insights. We also provide interpretation guides to help you make sense of the results.

Yes! You can export your survey data in multiple formats (CSV, PDF) for further analysis, reporting, or sharing with your team.

Our surveys are based on established research methods used by professionals. The accuracy depends on your sample size and how representative your respondents are of your target audience.

We offer flexible pricing plans for different needs and budgets. Visit our pricing page to see current plans and find the one that's right for you.

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll adjust your billing accordingly.

Yes, we offer refunds within 30 days of purchase if you're not satisfied. See our refund policy for full details.

Yes! We use industry-standard security measures to protect your data. All data is encrypted in transit and at rest. Learn more about our security .

Only you and team members you invite can see your survey responses. We never share individual responses with third parties. All responses are anonymous by default.

Yes, we comply with GDPR, CCPA, and other major privacy regulations. Read our privacy policy for complete details.

We offer multiple support options: email support, comprehensive documentation, video tutorials, and live chat during business hours. Visit our support page to get started.

Yes! We provide free onboarding sessions for new users and comprehensive tutorials to help you get the most out of SenseFolks.

We love hearing from our users! Send us your feature requests through our support channels. We regularly review feedback and many of our best features came from user suggestions.

SenseFolks works for businesses of all sizes - from solo entrepreneurs and startups to established companies. We're used by product managers, marketers, researchers, and business owners across many industries.

While SenseFolks is designed for business use, many of our survey methods are based on academic research. For formal academic research, please contact us to discuss your specific needs.

Yes! You can invite team members to collaborate on surveys, share results, and work together on analysis. Different permission levels ensure everyone has appropriate access.